Terms & Conditions

Last updated: June 2026 | Version 1.0

These Terms and Conditions (“Terms”) govern your access to and use of the website located at www.positioningpartners.co.za (the “Website”), operated by Positioning Partners (Pty) Ltd (“Positioning Partners”, “we”, “us”, or “our”), a company registered in South Africa.

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Website immediately.

These Terms must be read together with our Privacy Policy and Cookie Policy, which are incorporated by reference.

1. About Us

Positioning Partners (Pty) Ltd is a marketing and public relations agency registered and operating in South Africa. We are 100% black-owned and a Level 1 B-BBEE contributor.

Registered address: Johannesburg, Gauteng, South Africa

Contact email: start@positioningpartners.co.za

Telephone: 011-568-0912

Business hours: Monday to Friday, 09:00 – 17:00 SAST

2. Acceptance of Terms

Your continued use of the Website constitutes your acceptance of these Terms as they may be amended from time to time. We reserve the right to update these Terms at any time. The revised Terms will be effective from the date they are posted to the Website. We encourage you to review these Terms periodically.

If you access the Website on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

3. Eligibility

By using this Website, you confirm that you are at least 18 years of age or, if under 18, that you have obtained the consent of a parent or legal guardian. We do not knowingly collect personal information from individuals under the age of 18 without parental consent, in line with the Protection of Personal Information Act, 2013 (POPIA).

4. Intellectual Property

4.1 Our Content

All content on the Website — including but not limited to text, graphics, logos, images, articles, and downloads — is the property of Positioning Partners or its content licensors and is protected by the Copyright Act, 1978, and applicable international intellectual property laws.

You may not reproduce, distribute, transmit, display, or create derivative works from any Website content without our prior written permission, except as permitted for personal, non-commercial viewing purposes.

4.2 Your Content

If you submit any content to us (such as through contact forms or enquiry submissions), you grant Positioning Partners a non-exclusive, royalty-free licence to use such content solely for the purpose of responding to or fulfilling your request. You retain ownership of content you submit.

4.3 Trademarks

The Positioning Partners name, logo, and associated marks are trademarks of Positioning Partners (Pty) Ltd. Nothing on this Website grants any licence to use our trademarks without prior written consent.

5. Use of the Website

5.1 Permitted Use

You may use the Website for lawful purposes only, consistent with applicable South African law and these Terms.

5.2 Prohibited Conduct

You may not:

Use the Website in any manner that could damage, disable, or impair its functionality or interfere with other users’ access;
Attempt to gain unauthorised access to any part of the Website or its underlying systems;
Introduce malware, viruses, or other harmful code;
Engage in any form of automated scraping, crawling, or data harvesting without our express written consent;
Use the Website to transmit unsolicited commercial communications (spam) in contravention of POPIA or the Electronic Communications and Transactions Act, 2002 (ECT Act);
Misrepresent your identity or affiliation with any person or entity;
Use the Website for any illegal, fraudulent, or defamatory purpose.

6. Data Protection and Privacy

Positioning Partners is committed to processing your personal information responsibly and in compliance with the Protection of Personal Information Act, 2013 (POPIA). Our Information Officer oversees our data protection compliance.

When you use this Website, we may collect personal information such as your name, email address, telephone number, and the nature of your enquiry. This information is collected and processed for the following purposes:

Responding to your enquiries and service requests;
Providing and improving our services;
Sending you information about our services where you have consented to receive such communications;
Complying with our legal obligations.

We will not sell, rent, or share your personal information with third parties except where required to fulfil a service, comply with applicable law, or where you have given your consent.

You have rights under POPIA, including the right to access, correct, or request deletion of your personal information. To exercise these rights or to lodge a complaint, please contact us at start@positioningpartners.co.za.

For full details of how we collect and process your information, please refer to our Privacy Policy, available on the Website.

7. Cookies

This Website uses cookies and similar tracking technologies to enhance your browsing experience, analyse Website traffic, and understand user behaviour. By continuing to use the Website, you consent to our use of cookies in accordance with our Cookie Policy.

You may adjust your browser settings to refuse cookies; however, this may affect the functionality of certain parts of the Website. Our Cookie Policy provides full details of the cookies we use and how to manage them.

8. Third-Party Links

The Website may contain links to third-party websites or services that are not owned or controlled by Positioning Partners. These links are provided for your convenience and information only. We have no control over, and accept no responsibility for, the content, privacy practices, or terms of any third-party websites.

We encourage you to review the terms and privacy policies of any third-party websites you visit. The inclusion of a link does not imply endorsement by Positioning Partners.

9. Disclaimer of Warranties

The Website and its content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

While we take reasonable steps to ensure that the information on this Website is accurate and up to date, we do not warrant that the Website will be error-free, uninterrupted, or free from viruses or other harmful components. Any reliance you place on Website content is at your own risk.

Nothing on this Website constitutes professional legal, financial, regulatory, or strategic advice. You should seek independent professional advice before acting on any information contained herein.

10. Limitation of Liability

To the maximum extent permitted by South African law, Positioning Partners, its directors, employees, agents, and advisors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Website or its content.

This includes, without limitation, any loss of data, loss of revenue or profits, or damage to systems or property, even if Positioning Partners has been advised of the possibility of such damages.

Where liability cannot be excluded under applicable law (including the Consumer Protection Act, 2008), such liability shall be limited to the fullest extent permitted by that law.

11. Electronic Communications

In accordance with the Electronic Communications and Transactions Act, 2002 (ECT Act), you consent to receiving communications from us electronically, including via email and through the Website. You agree that these electronic communications satisfy any legal requirement that communications be in writing.

12. Consumer Rights

Nothing in these Terms is intended to limit or exclude any rights you may have under the Consumer Protection Act, 2008 (CPA), or any other applicable South African consumer protection legislation. Where these Terms conflict with the CPA or any other mandatory applicable law, those laws shall prevail to the extent of any inconsistency.

13. Promotion of Access to Information (PAIA)

In terms of the Promotion of Access to Information Act, 2000 (PAIA), our PAIA Manual is available on request. You may submit a request for access to records held by Positioning Partners by contacting our Information Officer at start@positioningpartners.co.za.

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. You agree to submit to the exclusive jurisdiction of the courts of South Africa in respect of any dispute arising out of or in connection with these Terms or your use of the Website.

15. Dispute Resolution

In the event of a dispute, we encourage you to contact us directly in the first instance so that we may attempt to resolve the matter amicably. You may contact us at start@positioningpartners.co.za.

If a dispute cannot be resolved directly, and you are a consumer, you may also refer the matter to the relevant Consumer Tribunal, or the Information Regulator in respect of data protection complaints, as applicable.

16. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions.

17. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Positioning Partners with respect to your use of the Website and supersede all prior communications and understandings relating to that subject matter.

18. Contact Us

If you have questions about these Terms, please contact us:

Positioning Partners (Pty) Ltd

Email: start@positioningpartners.co.za